GEA and Tenant Relations Officer - F&B Staff

Join ASRI as a GEA and Tenant Relations Officer - F&B Staff and become a key player in fostering strong relationships between our esteemed tenants and management. This role is perfect for professionals with a background in customer service, tenant relations, or marketing, who are passionate about creating exceptional experiences for our clients. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you'll be at the heart of our vibrant community, ensuring that every tenant feels valued and supported.

In this role, you'll be responsible for managing and maintaining strong relationships with our tenants, ensuring their needs are met and their satisfaction is maximized. You'll work closely with the General Manager and other key stakeholders to coordinate and execute tenant relations strategies, and you'll be the first point of contact for any tenant-related issues or concerns.

At ASRI, we offer a dynamic and collaborative work environment, with opportunities for professional growth and development. If you're ready to take on this exciting challenge and make a real difference in the lives of our tenants, we invite you to apply and join our team.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with tenants, ensuring their needs are met and their satisfaction is maximized.
• Coordinate and execute tenant relations strategies in collaboration with the General Manager and other key stakeholders.
• Serve as the first point of contact for any tenant-related issues or concerns, providing prompt and effective solutions.
• Monitor tenant satisfaction levels and provide regular feedback to management.
• Assist in the development and implementation of marketing campaigns to promote our properties and attract new tenants.
• Stay up-to-date with industry trends and best practices in tenant relations and customer service.
• Attend and participate in regular team meetings and training sessions to ensure a high level of service delivery.
• Contribute to the overall success of the property by fostering a positive and productive work environment.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 3 years of experience in customer service, tenant relations, or marketing, with a strong track record of success.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with tenants and other stakeholders.
• Proficient in using Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Familiarity with property management software, such as Yardi or Compass, is a plus.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Ability to work well under pressure and in a fast-paced environment.
• Proficiency in English is required, with knowledge of Bahasa Indonesia a plus.

🛠️ Keahlian

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